Legal

Privacy Policy

Last updated November 3, 2026

This policy explains what information Repair180 ("Repair180," "we," "us") collects when you visit repair180.com or become a client, how we use it, who we share it with, and the choices you have. Repair180 is based in Pueblo West, Colorado. If you have questions, email hello@repair180.com.

1. What we collect

Information you give us. When you sign up or work with us, we collect:

Your name, email address, phone number and mailing address.
Information we need to dispute items on your behalf, such as your date of birth, the last four digits or full Social Security number, prior addresses, and copies of your ID and proof of address.
Your credit reports and the items on them, and any letters or responses you receive from the credit bureaus or the companies reporting to them.
Anything you send us by email, text or phone.

Payment information. Payments are handled by our checkout and payment providers. We don't store your full card or bank account number on our systems.

Information collected automatically. When you visit our website, we and our service providers may collect basic technical information such as your IP address, browser type, device type, pages visited and the site that referred you.

2. How we use it

To provide our services: reviewing your reports, preparing and sending disputes, and following up with the credit bureaus and the companies reporting your information.
To verify your identity, as the credit bureaus require.
To process payments, refunds and the 45-day guarantee.
To send you updates about your file by email, text and phone.
To answer your questions and provide support.
To improve our website and services, and to prevent fraud.
To comply with the law and enforce our Terms of Service.

We do not sell your personal information. We share it only as follows:

Credit bureaus and data furnishers. To file disputes, we send the bureaus (Equifax, Experian and TransUnion) and the companies reporting your information the details needed to identify you and the items being disputed.
Service providers. Companies that help us run the business, such as our credit repair software, customer relationship and messaging tools, credit monitoring providers, payment processors, and email and hosting providers. They may use your information only to provide services to us.
Our affiliated companies. Repair180 is under common ownership with a company that offers business funding services. We may share your name, email and phone number with that affiliate so they can tell you about services that may help once your credit improves. You can opt out at any time by emailing hello@repair180.com. This never includes your text message opt-in or consent (see section 4).
Legal reasons. When required by law, court order or government request, or to protect our rights, our clients or others.
Business transfers. If Repair180 is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that deal, subject to this policy.

4. Text messages (SMS)

If you give us your mobile number, we may text you about your account, such as onboarding steps, document requests, dispute round updates and billing notices. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. See the SMS section of our Terms of Service for full program terms.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and analytics

Our website may use cookies and similar technologies to keep the site working, understand how visitors use it, and measure our advertising. You can block or delete cookies in your browser settings. Some parts of the site may not work properly if you do.

6. Security and retention

We use reasonable administrative, technical and physical safeguards to protect your information, and we limit access to the people who need it to work on your file. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

We keep your information while you are a client and afterward for as long as needed to meet our legal, tax, accounting and record-keeping obligations, then delete or de-identify it.

7. Your choices and rights

Texts: reply STOP to any message.
Emails: use the unsubscribe link in any marketing email. We may still send you emails about your account.
Access, correction and deletion: email hello@repair180.com to ask for a copy of your information, correct it, or delete it. We'll respond within the time required by applicable law. We may need to keep some information to meet legal obligations.
Affiliate sharing: email us to opt out of sharing with our affiliated companies.

Depending on where you live, state law may give you additional privacy rights. To use them, email us and we will verify your request before acting on it. We won't treat you differently for using your privacy rights.

8. Children

Our services are for adults 18 and over. We don't knowingly collect information from children under 18.

9. Changes to this policy

We may update this policy from time to time. When we do, we'll change the "Last updated" date above. If the changes are significant, we'll let current clients know by email or text.

10. Contact us

Repair180
Pueblo West, Colorado
hello@repair180.com